School Resources Category

Is Too Much Technology Too Much?

May 25th, 2021 by Jennifer Frankel

The COVID-19 pandemic disrupted the lives of people around the world in ways both seen and unseen. In addition to the visible effects of the pandemic – notably the closure of businesses and schools, the elimination of non-essential travel, and increased isolation due to “stay at home” orders and social distancing – the pandemic appears […]

Service Standards at ISI

March 2nd, 2021 by Yessica Pacheco

Have you ever called a service line, like your internet provider or your cell phone service, and when you hung up the phone, you were smiling because the person on the other end of the line was prompt and empathetic? Customer service can truly make or break a company. Word of mouth travels faster than […]

Look Back 2020, Plan Ahead 2021

January 5th, 2021 by Elaine Del Rossi

The international education system witnessed a chaotic start of 2020 due to the COVID-19 pandemic. It created the most considerable historical education system disruption, affecting almost 1.6 billion learners from over 190 countries on all continents (United Nations, 2020, 2). While each education level is undergoing unique challenges, the higher education segment might trigger an […]

The Additional Stressors Covid Brought and Its Impact on the Mental Health of International Students

December 1st, 2020 by Jennifer Frankel

Covid-19 has changed the landscape of education across the globe, and nowhere has that been more apparent than within international education. One of the major impacts has been on the emotional wellbeing of international students, where the American College Health Association found that international students have been disproportionately impacted by this global pandemic.  In the […]

Behind the Scenes: Why So Much Information is Asked to Get a Quote

September 29th, 2020 by Jennifer Frankel

Now is the time when many schools are looking to evaluate their group insurance options. There is often a lot of confusion about the process and what you actually need to provide to get a new quote. You may ask yourself, why are they asking for my current brochure? Why do they need to know […]

Back to School

September 4th, 2020 by Elaine Del Rossi

As students and faculty make decisions about returning to campuses this Fall, many bring with them concerns-mainly health safety and financial. Many families have faced financial hardships and money that was earmarked for student’s college education, in many cases, have been diverted to support or supplement basic everyday needs. Many students for either safety or financial […]

Medical Debt: Helping Your International Students

September 2nd, 2020 by Yessica Pacheco

Healthcare became the topic of almost every conversation overnight thanks to the current pandemic. In the US, it brought up painful reminders about the health and safety of the international community and the healthcare system as a whole.  As someone living in the US, medical debt is not uncommon. In fact, according to a study […]

International Student Insurance Orientation Video

May 26th, 2020 by Jennifer Frankel

In the world of COVID-19, we expect that many orientations will be done virtually, and that much of the information presented to students will be in some sort of digital format. While this is a new format for many schools, the main advantage is that schools can make these videos available to engage students, and […]

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