Meet The Team

University Relations

Our University Relations Team is available to consult and discuss insurance solutions for your school or organization.


Jennifer Frankel
Jennifer Frankel Vice President, University Relations
Sally McLeod
Sally McLeod Director, University Relations
Leslie Reynolds
Leslie Reynolds Manager, University Relations
Catherine Freeman
Catherine Freeman Coordinator, University Relations

Account Management

Our key account managers have a wealth of experience.


Annemarie Estrada Vice President, Client Services
Sutherland Schneider Director, Client Services
Leah Jones Director, Client Services
Alejandra Ramirez Gomez Senior Account Manager, Client Services
Natalie Holland Account Manager, Client Services
Morrison Kwong Director, Client Services and Sales
Antonio Zapata Account Manager, Client Services

Sales & Account Support


Juncal Caballero Manager, University Relations
Neha Arvind Kumar Coordinator, Client Services
Karla Lopez Coordinator, Client Services
Lia Malcon Coordinator, University Relations
Angela Perrilliat Coordinator, University Relations

The Rest Of Our Team


Keith Clausen President
Ross Mason Senior Vice President
Emil Gallant Director of Technology
Dana Luther Vice President, Development
Nate Bockoven Web Developer
Yessica Pacheco Director, Customer Service
Klare Paul Accounting & HR Manager
Ramez Stephan Training Manager, Sales & Customer Service
Nathan Stetter Lead Software Developer
Alexis Ponce Senior Coordinator, Customer Service
María Caballero Senior Coordinator, Customer Service
Debra Merritt Coordinator, Customer Service
Diego Guido Coordinator, Customer Service
Staci Farmer Coordinator, Customer Service
Joss JimAr Coordinator, Customer Service
Juan Reyes Coordinator, Customer Service
Carl Hawkins Project Manager
Paola Torres Coordinator, Customer Service
Laura Chavez Coordinator, Customer Service
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International Student Insurance
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