Service Standards at ISI

March 2nd, 2021 by Yessica Pacheco

Have you ever called a service line, like your internet provider or your cell phone service, and when you hung up the phone, you were smiling because the person on the other end of the line was prompt and empathetic? Customer service can truly make or break a company. Word of mouth travels faster than […]

Tags: customer service, customer service representatives, free resources and trainings, health insurance, higher education, immigration policies, insurance license, international education, International students, Licensed Insurance Experts, US healthcare system

Posted by Yessica Pacheco in Health & Safety Abroad, International Student Health Insurance, International Students in the USA, School Resources, Student Insurance, Study Abroad | No Comments

The Parties At Work: Understanding Your Insurance Plan

November 5th, 2020 by Sally McLeod

Health insurance in the United States can be complicated and confusing, especially since there are many parties involved in making sure that your plan runs smoothly and seamlessly. In this blog, we are going to explore who these parties are, what they do, and how they work together to provide care for your students in […]

Tags: assistance company, customer service, emergency transportation, health insurance, insurance broker, insurance claim, insurance company, medical care, plan administrator, provider network, underwriter

Posted by Sally McLeod in Health & Safety Abroad, Insurance Explained, International Student Health Insurance, International Students in the USA, Student Insurance | No Comments

Posts Tagged ‘customer service’

Service Standards at ISI

The Parties At Work: Understanding Your Insurance Plan

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