We have used ISI for 11 years now and I cannot praise them enough! The support they provide for our students and our office is priceless. We have unfortunately had to work through some really hard situations, but with the help provided by ISI we had a smooth experience. ISI provides support that I have never experienced before.
My school has been a group holder since 2017 and my experience with them has been amazing. Initially, ISI was chosen to meet the insurance needs of our international community but they have exceeded my expectations and taken a real interest in the health and medical well-being of my students. I have been very happy with their customer support, comprehensive coverage options, robust online resources, and smart administrative and student portals. I wholeheartedly recommend ISI to my colleagues in other schools seeking insurance coverage.
ISI Insurance has been extremely responsive to our questions and willingly provides assistance with student claims and inquiries. They are excellent at tailoring their website to the needs of the institution. Most of all, we love their videos on various health topics affecting international students and use these all the time in our new student orientation programs.
Excellent service — always exceeding expectations!
ISI solved a multitude of health insurance problems for our office and our international students. By enrolling our students in a group plan, I can better advise students on the coverage, and do not worry that students are purchasing only minimum coverage on their own. The administrative portal is easy to use, and my contact at ISI is quick to reply and has been a pleasure to work with.
We have been very happy with our experience with ISI. They are always attentive, patient and timely when issues or questions arise. Their assistance during the enrollment process was wonderful as well.
Longwood University has worked with International Student Insurance for many years. ISI provides a variety of coverage options for international students, scholars, and study abroaders, as well as a host of resources for both students and the institution. With customizable options to meet the needs of all, we find ISI to be affordable, supportive, and committed to the student/scholar experience. Furthermore, the local providers and hospitable accept the insurance and our students/scholars haven’t had any problems. What I have found the most valuable is the quick response time to inquiries, requests, or student issues.
