Linn-Benton Community College | Seeking Treatment

Where to Seek Treatment

Telemedicine

Your plan includes access to Global TeleMD, allowing you to speak with a doctor virtually from the comfort of your own home. This is free to access and is the best first place to seek care for non-emergency situations.

Student Health Center

Many schools have a health center on campus where you can get medical treatment quickly and easily.

Urgent Care Centers/Walk-In Clinics

If you are sick or injured, this is a good place to get immediate medical attention for non-emergency situations, as many are open later and don’t require appointments.

Doctor’s Office

If you’re sick or injured, or need to see a specialist or a primary care doctor, you can make an appointment with an in-network provider for treatment. These appointments need to be scheduled in advance, and a referral may be required depending on the condition and type of doctor you need to visit.

Emergency Room/Hospital

If you have a life-threatening illness or injury, go directly to the Emergency Room or call 911 for ambulance services. Please Note: The ER is for true emergencies only. You may incur additional expenses if you visit the ER for a non-emergency situation.

Where to Seek Medical Care

** Please refer to your policy wording for any deductibles or copays that apply when visiting specific locations.

Insurance ID Card

It is important to ALWAYS present your ID card to your doctor, clinic, hospital, and pharmacy when you arrive. You can access this through your BCBS Member Portal, or, if you have downloaded the BCBS Global Solutions Mobile App, you can also access a digital copy.

If you go to a doctor outside the network or don’t have your ID card with you, you may need to pay for the services up front and submit a claim for reimbursement.

Prescription Medications

Your plan includes access to the BCBS Prescription Rx Network, so you should only need to present your insurance ID card at the pharmacy. You may be required to pay any prescription copay or coinsurance associated with your plan when filling your prescription.

If you are required to pay for the full amount of your medication out-of-pocket for any reason, you will need to file a claim to be reimbursed for your eligible expenses.

Need help with a prescription? Call the pharmacy help line at: 800-788-2910.

Claims Process

When going in-network, the medical facility or pharmacy will send your claim to BCBS directly, so you should not need to file a claim. You can track the status of your claims to view how they’ve been processed through your BCBS Member Portal.

If you were required to pay for any medical services or the full amount of your prescription out of pocket, you will need to file a claim to be reimbursed for your eligible expenses.

Learn more about the claims process in the Claims Center.