If you submit your claim using the GeoBlue App or in the online Member Hub, you can track the status right online. You can also check the status of the claim by contacting GeoBlue’s Customer Service team.
Emails are responded to within 2 business days and general turnaround time on a claim is no longer than 30 days.
To access your GeoBlue account and track the status of your claim, please follow these steps:
If you have any questions or need assistance, please contact us.
Learn more about using and managing your international insurance plan: