When searching the Cigna Global Directory, you can find healthcare providers in your area that are set up with direct billing to Cigna. By choosing a doctor or hospital who accepts direct billing, you will just need to show your ID card at the time of treatment and the provider will bill Cigna directly, so you won’t have to pay out of pocket for your visit.
You can start your search for doctors in your area below:
To access the Cigna Global Directory, you’ll need to register for your online Cigna Envoy account by following the steps below:
If you visit a provider who is not set up for direct billing, you can:
Toll Free: (855) 319-2412
Outside of the US: (302) 746-3059
For any non-emergency support issues, please either call using the numbers above or contact us via email.