Ondokuz Mayis University - IMGE | Doctor/Hospital Search

You have the freedom to visit any medical provider you wish while abroad. You can seek medical care and then submit your receipts, medical records and prescriptions, along with a fully completed claim form to the claims team for processing.

Urgent Care Centers and Walk-In Clinics are convenient and less expensive.
Only use the Emergency Room (ER) for life-threatening emergency situations, as you will pay an additional ER deductible in most cases.

You can also look for providers online at: https://ipa.imglobal.com/

If you need assistance finding the appropriate location to seek treatment, you can contact IMG Europe directly and they will be able to assist you further.

Telephone: +44 2920 474 236
Email: IMGEuropeClaims@imgeurope.co.uk

Pre-Certification

There are a number of services that require pre-certification, such as a surgery, emergency evacuation, emergency reunion and any hospital admissions. Please see your certificate for full details and make sure to call the number on your insurance ID card within 48 hours or as soon as possible or there will be a reduction in benefits.

Group Zone

Learn more about using and managing your international insurance plan.

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Medical & Travel Assistance:

USA Toll Free (800) 628-4664
USA Direct +1 (317) 655-4500
CustomerCare@IMGlobal.com

Non-Emergency Contact: For any non-emergency support issues, such as claim updates please either call using the numbers above, contact us via email