Ondokuz Mayis University - IMGE | Claims Information

How Claims Are Processed

You will be required to pay for your medical services up front, and you will then need to submit a claim to IMG Europe to be reimbursed for your eligible medical expenses. A claim form is required for every new illness or injury, and you will also want to submit a copy of your receipts, itemized bills, and medical records so that your claims can be processed as quickly as possible. Reimbursement typically takes 30 business days from the time that all necessary documents are received.

If you have been given a prescription by the doctor, please visit any local pharmacy to obtain this and pay the pharmacy in full for your prescription. You will then need to complete a claim form and include the Rx label of your medication and your original receipts to be reimbursed for these expenses. The fastest way to submit a claim form is via email, however you can mail and fax the documents also if you wish.