University of Scranton | Claims Center

Download the claim forms and submit to the insurance company to have your claim processed.

A claim form is only required if you have paid for a medical bill or prescription out of pocket. If this is the case, you can complete the claim form electronically or through the GeoBlue App.

How Claims Are Processed

If you need medical treatment in the US, please follow the following steps to have your claims processed:

1. Find a nearby provider using the online provider search tool.
2. Make an appointment (if necessary), and let them know your plan is with the Blue Cross and Blue Shield Network.
3. Present your insurance ID card at your appointment, and be prepared to pay your deductible or copay.
4. If you choose an out of network provider or if you are required to pay upfront for your treatment, please complete a claim form, and submit to GeoBlue for processing.

Prescription medications that are filled at the pharmacy are always paid out of pocket. Please submit the completed claim form and submit this along with the prescription and receipts (including the name of the medication and dosage) for reimbursement.

All claims can be submitted to: