As the FDA cleared a third vaccine that will make millions of doses available, President Biden has updated the COVID-19 vaccination timeline saying there will be enough vaccines for the US population by the end of May. Meanwhile, at ISI, things are likewise going at a rapid pace. While we are still working remotely, we have been hard at work behind the scenes to improve our products, user experience and user interface. In the coming months, we will continue to share the latest improvements and look forward to seeing many of you at the NAFSA Virtual Conference in May!

Enjoy the newsletter!

Jennifer Frankel
On behalf of the ISI Team

Cleaner, Fresher School Requirements

ISI’s School Requirements portal has just gotten a face lift, and now has a newer, cleaner look with more guidance for students. Not only does the new interface direct students to the plans that will meet their school requirements, but students can easily find their required dates and schools can provide more customized guidance to students enrolling in our plans.

Insurance for Spring Break

With Spring Break around the corner, some students may find themselves traveling to visit family or take a trip into the outdoors. For students looking for insurance coverage, our Atlas Travel plan will provide international coverage worldwide, outside their home country, and can be purchased for as little as 5 days. This plan will also cover students and travelers if they contract COVID-19 while on the plan.

ISI is on Tik Tok!

ISI has officially entered the world of Tik Tok! On our new student facing platform you can find relatable international student content, insurance tips, and even some important phrases to learn before your semester abroad. We look forward to creating a fun, yet informative, space for international students to come together and relate.

Check out our posts on Tik Tok @isi_insurance!

Service Standards at ISI

Not all insurance companies are created equally, and what makes the biggest difference is their commitment to customer service.. At ISI, our customer service team undergoes rigorous training, ongoing coaching, and truly represents the international students and scholars we talk to every day. Read our latest blog by Yessica Prato, our Customer Service Manager, who takes us behind the scenes on training protocols and why students have given us a 5-star TrustPilot rating.

Destress Through Breath

As mental health remains top of mind, it is important that we focus on ways to relax and revitalize. Check out ISI’s interview with owner of Breathe Easy Living, Allison Lauer, on ways to reduce stress by focusing on a universal, key component: our breath.

Welcome to the ISI Team

Melissa Madrigal
Marketing Coordinator

Melissa was born in Mexico City. Xe moved to the United States as an international student and received a Bachelor’s degree in Environmental Planning and Design from the University of New Mexico. Melissa is excited to be a part of the ISI team to help other international students. Xe is interested in building a sense of community at different levels and loves meeting new people. Xe is passionate about traveling and trying new foods.

Maria Caballero
Marketing Coordinator

After receiving her degree in International Relations, Maria lived in Ireland for a year to study and discover new places. This experience helped Maria find her way to become part of the educational tourism sector where she enjoys helping people achieve their international goals through customer service. During her free time, she travels, reads, and takes photographs. She enjoys meeting people from different countries and learning more about their culture.

Staff Pets - Meet Lula!

Juncal Caballero
Marketing Coordinator/Translator

Lula is a 4-year-old rescue pup. She loves humans and every time she goes for a walk, she tries to get some affection from strangers (like if her parents don’t give her enough, right?). Lula helps her mommy raise money for stray dogs in Mexico as she models scarves in her free time. She invites everyone to come and visit Mexico once the pandemic is over!